Contact information
Contact Us
We’re here to help!
If you have any questions about your order, our products, shipping, or returns, please feel free to contact us using the details below.
Customer Support Email
Email: hello@mpshoes.store
We aim to respond to all inquiries within 24–48 business hours.
Business Hours
Monday – Friday
09:00 – 18:00 (UK time)
We are closed on weekends and public holidays.
Order Inquiries
When contacting us about an order, please include:
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Your full name
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Your order number
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A brief description of your issue
This will help us assist you as quickly as possible.
Important Notice
Please note that we do not offer customer support by phone at this time.
All inquiries are handled via email to ensure accurate and efficient assistance.