Contact information

Contact Us

We’re here to help!

If you have any questions about your order, our products, shipping, or returns, please feel free to contact us using the details below.

Customer Support Email

Email: hello@mpshoes.store

We aim to respond to all inquiries within 24–48 business hours.

Business Hours

Monday – Friday
09:00 – 18:00 (UK time)

We are closed on weekends and public holidays.

Order Inquiries

When contacting us about an order, please include:

  • Your full name

  • Your order number

  • A brief description of your issue

This will help us assist you as quickly as possible.

Important Notice

Please note that we do not offer customer support by phone at this time.
All inquiries are handled via email to ensure accurate and efficient assistance.